USAID / METSS / Ghana - The development of a knowledge management portal for increased collaboration with the private sector, non-government, and government organisations.
The United States Agency for International Development (USAID) through its Monitoring, Evaluation, and Technical Support Services (METSS) program, sought to establish a knowledge management portal, online discussion tool, and electronic library to ensure effective information sharing. The METSS program performed functions including monitoring and evaluation activities of USAID’s partners, undertaking research to enhance decision-making, providing information to specific audiences through a coordinated knowledge management system to improve their ability to enhance incomes, reduce poverty and improve food security. Considering these functions, the USAID METSS project collaborated with many stakeholders hence the need to ensure effective information sharing.
A web-based knowledge management portal was developed and designed by Bewsys to allow users to explore data, information and knowledge relevant to USAID’s work in Ghana. The portal encourages information exchange and provides an electronic library with a collection of relevant work.
With the development of the knowledge and management portal, there is increased learning and collaboration with the private sector, non-government, and government organisations which enables easier decision-making. The portal has provided easier access to information on progress on poverty, nutrition, and food security projects across communities in Ghana.
Working with Bewsys has been a tremendous journey. We have not reached our destination, but we are enjoying the ride. Although it was supposed to be a corporate function, at meetings, we built rapport and trust with the consultants, and at the same time, they enhanced efficiency and collaboration.
Bewsys sure knows what it’s about. I’m particularly thrilled with the use of technology to accomplish tasks and also with the packaging of deliverables.
Great service. I will recommend any day, anytime.
The Bewsys team worked professionally on our assignment and sought to deliver our needs with great patience and creativity. They are reliable and competent, and I recommend them for any assignment. Bewsys sure knows what it’s about. I’m particularly thrilled with the use of technology to accomplish tasks and also with the packaging of deliverables.
Very professional in their work and client communication. I was really impressed with their ability to meet all their deliverable schedules and, above all, submit a comprehensive user manual. I will recommend them to other projects.
Bewsys has been able to deliver what was expected based on the agreed timelines. The inception mission in the Philippines has been successful, and discussions with various stakeholders have been fruitful. Bewsys showed eagerness to know more about the unique requirements of the portal upon hearing it from firsthand users. They were able to accommodate various questions, comments, suggestions, and recommendations from different stakeholders, mainly from the government side, with each agency with unique requirements.
Bewsys staff are results-oriented and adapted a lot of tasks, and were flexible to ensure the solution they provided was the best. A feather in their cap!
There is a great need for digital systems development in Africa. I think it will be essential to continue supporting institutions such as Bewsys so they can do these jobs better. Also, we need to think about solutions that can be deployed quickly to support other institutions where there is a match in need.